Create and send new payment manually

Select New payment in the menu bar. An input mask will open. Enter the reason for payment (e.g. order number) and the price. If activated by the admin, the customer's e-mail address can already be entered here. Optionally, a collection date can also be suggested or another user can be set as the contact person for this payment. Then click on the Create payment button. The payment has now been created and, if applicable, sent to the customer by email.

 

You will then be automatically redirected to the payment details of the payment. Alternatively, you can find the created payment in your dashboard under Open payments.

 

You now have two options for subsequently sending the payment to your customer:

 

1.Copy the link and send it to the customer via the desired method (e.g. by email or SMS)

2.Enter the customer's e-mail address and click on Send. The customer will receive an e-mail with the payment details and will also be notified of further events (e.g. collection date or confirmation of a successful payment).

 

Your customer will now receive the link/email to the payment or to the payment details. There they can view all information relating to payment processing. They can now choose how they would like to pay.